Profile
- Payroll became my professional niche in 2019. It was and still is the perfect blend of legislation, mathematics and people.
- I learnt payroll from the ground up: Processing and dissecting payroll platforms, progressing towards process improvements, platform customisation to align with legal framework and company policies.
- The legal framework around payroll means a constant need to refresh knowledge to stay up to date. The upcoming Employment Leave Act will come with interesting challenges.
- I have proudly been the main point of contact to provide subject matter expertise on all things payroll legislation.
- As payroll always sits on a mine of data, I have a passion for analytics and adding value to payroll.
- The tech aspect of payroll is a big part of why payroll is never boring.
- I enjoy the omnipresent tension that comes with processing payroll.
- I believe payroll should be a positive experience for all stakeholders as opposed to a major source of anxiety.
- I enjoy sharing my passion for payroll and as such took the opportunity to present several webinars with CCH Learning and the NZPPA.
Education & Professional certification
NZPPA Certified Payroll Specialist Level 3
NZPPA Certificate in Payroll Calculations Level 7
Bachelor degree in Economics & Business Administration
Professional History
Payroll Consultant — True Blue Payroll
Aug. 2026 - Today
- NZ payroll advisory and processing.
Product Owner NZ — Employment Hero
Jul. 2024 - Jul. 2026
- Lead a team of software developers to translate software code into compliance as per relevant NZ payroll legislation (Holidays Act 2003, Employment Relations Act 2000, Wages Protection Act 1983, Income Tax Act 2007, Parental Leave and Employment Protection Act 1987).
- Long-term refactoring work and ongoing bug fixes: Initial problem analysis, solution design with software developers, draft acceptance criteria and testing protocols, manual testing, draft knowledge base articles for users and internal support consultants.
- Subject matter expert on all things NZ payroll legislation and practices.
- Incident commander.
- Member of the Employment Leave Bill Software Providers Guidance and Engagement Working Group led by Employment NZ/MBIE.
- Payroll webinar presentation.
Payroll Support Consultant — Employment Hero
Apr. 2023 - Jul. 2024
- Payroll support NZ & AU: Problem resolution involving complex payroll situations where high levels of legal and system knowledge are required.
- Focus on positive user outcomes with clear user-specific communication.
- In-depth investigations of user issues leading to escalation to Product when required, feature and content requests for enhanced platform features and more accurate knowledge base articles.
- Payroll webinar presentation.
Senior Payroll Officer — Findex
Nov. 2021 - Apr. 2023
- Ownership of end-to-end payroll processing for multiple clients in multiple industries on multiple platforms (iPayroll, MYOB EXO, Datapay, Employment Hero, Pay Sauce).
- Strengthening of legal knowledge and payroll practices due to the variety of industries (farming, hospitality, business services, trades, IR56s) and complex payroll situations involving employment disputes (Employment Relations Act 2000, sections 123, 149).
- Managing deadlines to finalise all pay runs accurately and on time in a Monday to Friday pressure cooker.
- Payroll implementations of new clients (Employment Hero).
- Adding value to payroll with proactive enhanced data reporting for clients including analytics.
- Payroll webinar presentation.
Payroll Team Leader — Habit Health
Oct. 2019 - Nov. 2021
- Ownership of end-to-end payroll processing of a 600-700-employee payroll.
- Data integrity auditing, reporting and ensuing corrective actions.
- Process/tools design to ensure accurate payroll calculations.
- Payroll migrations to support mergers and acquisitions of clinics integrated into Habit Health: Data collection/distribution, cross functional deadline coordination (Finance, HR, payroll software provider), communication, smooth integration within existing payroll processes and a positive employee payroll experience.
- Workflow design and implementation to ensure timely and accurate payroll processing.
- Payroll subject matter expert to the leadership team to support strategic HR policy decisions.
